Privacy Policy

Last updated: 23 August 2026

Wisdom Software (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and contacting our team.

This Privacy Policy explains how Wisdom Software collects, uses, stores, protects, and discloses personal information when you visit our website, submit an enquiry, request a consultation, or use our software development and digital solutions.

1. About Wisdom Software

Wisdom Software provides software development and digital technology solutions for businesses. Our services may include web development, mobile application development, cross-platform application development, eCommerce development, software development, digital solutions, custom software, and other technology services.

Our Contact Details

Business Name: Wisdom Software
Email: info@wisdomsoftware.co.nz
Phone: 0800 635 809
Office: 1st Floor/1 Pollen Street, Grey Lynn, Auckland 1021, New Zealand
Business Hours: Monday – Friday, 9:00am – 5:00pm

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our website or communicate with our team.

This information may include:

• Your name
• Business or company name
• Email address
• Phone number
• Business address
• Project requirements and information
• Information submitted through contact or enquiry forms
• Information provided when requesting a consultation
• Information contained in documents or files you voluntarily send to us
• Any other information you choose to provide when communicating with us

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This information helps us understand how visitors use our website and allows us to maintain, secure, and improve our services.

This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• General geographic location
• Pages visited
• Time spent on pages
• Referring website
• Date and time of website visits
• Website interaction and usage information

4. How We Collect Information

We may collect information through:

• Contact forms on our website
• Consultation request forms
• Email communications
• Telephone communications
• Project enquiries
• Direct business communications
• Website analytics and similar technologies
• Cookies and other tracking technologies

5. How We Use Your Information

We use personal information only for legitimate business purposes and where appropriate to provide the services you request.

Your information may be used to:

• Respond to your enquiries
• Provide requested information
• Arrange consultations
• Understand your project requirements
• Prepare proposals and quotations
• Provide software development and digital services
• Communicate with you about an existing project
• Provide customer support
• Manage our business relationship with you
• Improve our website and services
• Monitor website performance and usage
• Detect and prevent security issues, fraud, or misuse
• Meet our legal and regulatory obligations

6. Contact Forms and Enquiries

If you submit an enquiry through our website, the information you provide may be sent to Wisdom Software by email or through our website management systems.

We use this information to respond to your enquiry and, where applicable, discuss your project, provide a quotation, arrange a consultation, or provide requested services.

Please do not submit sensitive personal information through a general website contact form unless it is specifically required and requested by Wisdom Software.

7. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and measure website performance.

Cookies are small text files stored on your device when you visit a website. Some cookies are necessary for the website to function correctly, while others help us understand how visitors use our website.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Website Analytics

We may use analytics tools to understand how visitors interact with our website. These tools may collect information such as pages viewed, approximate location, device information, browser information, referral sources, and website interactions.

Analytics information is generally used in an aggregated or statistical form to help us improve website performance, user experience, content, and digital services.

9. Sharing Personal Information

We do not sell your personal information.

We may share personal information with trusted third-party service providers where reasonably necessary to operate our business or provide our services.

These providers may include:

• Website hosting providers
• Cloud storage and infrastructure providers
• Email and communication providers
• Website analytics providers
• Software and technology providers
• Payment or accounting service providers, where applicable
• Professional advisers, where necessary

Where information is shared with a service provider, we take reasonable steps to ensure that the information is handled appropriately and securely.

10. Legal Requirements

We may disclose personal information where we believe disclosure is reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or lawful requests from government authorities.

11. Data Security

We take reasonable steps to protect personal information from unauthorised access, alteration, disclosure, misuse, loss, or destruction.

Security measures may include access controls, secure hosting, password protection, software security measures, monitoring, backups, and other appropriate technical and organisational safeguards.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain our business records, provide services, resolve disputes, comply with legal requirements, and protect our legitimate business interests.

When personal information is no longer required, we may securely delete, destroy, or anonymise it where appropriate.

13. Your Privacy Rights

Depending on applicable privacy laws, you may have rights regarding the personal information we hold about you.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Ask questions about how your information is being handled
• Request deletion of information where legally appropriate
• Raise concerns about our handling of your personal information

We may need to verify your identity before processing certain requests. Some information may need to be retained where we are legally required or otherwise permitted to do so.

14. Access and Correction Requests

If you would like to request access to or correction of personal information held by Wisdom Software, please contact us using the details below.

Email: info@wisdomsoftware.co.nz
Phone: 0800 635 809

Please provide sufficient information to help us identify your records and understand the nature of your request.

15. Third-Party Websites

Our website may contain links to third-party websites, applications, or services. These websites are operated independently from Wisdom Software and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

16. Children’s Privacy

Our services are intended primarily for businesses and professional users. We do not knowingly collect personal information from children for marketing or other purposes.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, remove the information.

17. International Data Processing

Some technology, hosting, analytics, communication, or software providers we use may operate outside New Zealand. As a result, personal information may be stored or processed in other countries.

Where information is processed outside New Zealand, we take reasonable steps to ensure that appropriate privacy and security protections are applied in accordance with applicable requirements.

18. Business Transfers

If Wisdom Software is involved in a merger, acquisition, restructuring, sale of assets, or other business transaction, personal information may be transferred as part of that transaction where legally permitted.

Any such transfer will be handled in accordance with applicable privacy requirements.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.

When changes are made, the updated version will be published on this website and the “Last updated” date will be changed accordingly.

We encourage visitors to review this Privacy Policy periodically to stay informed about how we handle personal information.

20. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the way Wisdom Software handles personal information, please contact us.

21. Privacy Complaints

If you have a concern about how your personal information has been collected, used, stored, or handled, we encourage you to contact Wisdom Software first so that we can investigate and attempt to resolve your concern.

You may also have the right to contact the relevant privacy or data protection authority in your jurisdiction if you believe your privacy rights have not been appropriately addressed.

By using this website, you acknowledge that you have read and understood this Privacy Policy.